Frequently Asked Questions
Everything you need to know about shopping with Vine Apparel
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for clothing?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and earrings are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the 'Fit Notes' in the description.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.
How should I care for my Vine Apparel garments?
To ensure the longevity of your pieces, we recommend following the care label instructions inside each garment. Generally, washing in cold water and hanging to dry is best for preserving fabric quality.
